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GDPR-aligned · Database in the EU · Multilingual

Clinical decision support.Multilingual. Voice-driven.

Aimedis Decision combines structured patient intake, a self-updating waiting room and GDPR-aligned video consultation with a multilingual clinical AI assistant: 41 languages, voice input, read-aloud, and an exclusive knowledge database.

  • 41AVA languages
  • 5Decision levels
  • 18Interface languages
AVAAI-generated · not a diagnosis
Mission

Find the right point of care: faster, more precisely, by telemedicine.

Aimedis Decision helps patients find the right point of contact for their health concerns, whether a visit to the GP, a specialist or immediate emergency care. And Aimedis Decision helps specialist clinicians make the right call by telemedicine.

Data protection & records

  • Hash-chained records
  • GDPR
  • Audit trail
  • Aimedis Booking & Pro
  • GDPR-aligned AI integration
Platform

Everything a consultation needs.

Eight pillars, one workflow: from structured intake to the signed care plan.

  • Live

    AVA: Clinical AI assistant

    Answers clinical questions from the Aimedis Wiki, Aimedis RAG, PubMed and public medical libraries (MedlinePlus), in that order, each source labelled, and reads a case without the patient's name or contact details. It supports the physician's decision and never diagnoses.

    AI-generated · not a diagnosis

    „Blood pressure target after an ischaemic stroke?“

    For most patients below 130/80 mmHg in the long term, per secondary-prevention guidelines. The physician decides for each patient.

    Knowledge base · cited
    Case summaryRAG citationsPatient context
  • 41 languages

    Dictate in 41 languages, get answers in any of them. BCP-47 fallback for regional accents. Interface available in 18 languages.

  • Aimedis RAG: shared knowledge base

    Medical documents Aimedis adds to the shared Aimedis knowledge base. AVA searches them right after the reviewed Aimedis Wiki and cites them as Aimedis RAG.

  • GDPR-aligned video consultation

    Secure video link per click from the consultation dashboard. The patient is notified by push + email immediately.

  • Educational video library

    Admin curates videos for patients. Private storage, short-lived signed URLs, inline player.

  • Speech input + read-aloud

    Voice input and read-aloud in currently 41 languages.

  • 5-level decision support

    Five clearly graded levels of care. Each choice with clinician confirmation, ICD-10 suggestion and audit entry.

    1. Home
    2. GP
    3. Specialist
    4. ER
    5. Ambulance
  • GDPR + audit trail

    Art. 9 consent, Art. 15 export, Art. 17 erasure. Full audit log including every AI interaction.

By the numbers

Substance, not slogans.

  • Pro

    Specialist standard

  • 18

    Interface languages

  • 10

    Years of record retention

  • EU

    Database hosted in the EU

Workflow

From symptom to care plan in four steps.

Patient and clinician work from the same consultation, from intake to care plan.

  1. Structured intake

    Patient walks through 5 steps: personal data, symptoms, vitals, attachments, urgency. With Aimedis-style validation.

  2. Self-updating waiting room

    The patient sees their place in the queue; new consultations appear in the clinicians' queue on their own.

  3. Video consultation + AVA

    Video call per click. During the call AVA helps with RAG-backed decision support that can be read aloud on demand.

  4. Care plan + PDF

    Triage decision, notes, medication recommendations. Patient receives the plan as PDF and can have it explained by the AI helper afterwards in their language.

Standards & security

Built on a hardened foundation.

Every claim here is verifiable in code or in the live database. No marketing promises.

  • GDPR-aligned

    Art. 9 consent, Art. 15 export, Art. 17 erasure. Opt-in notifications. The database runs in the EU (Stockholm); services outside the EU are listed in the privacy policy.

  • Tamper-evident record

    Every triage decision is saved as a new hash-chained version and every care-plan PDF with its SHA-256 checksum, and kept for 10 years (§ 630f BGB).

  • Durable audit trail

    Every sensitive action (sign-in, triage decision, care plan, library change) is persisted in audit_log with actor, target and timestamp.

  • AI conversation log

    Patients' AVA conversations are stored in their own account, and only they can read them (RLS). Physicians' AVA turns are never stored; the audit log keeps metadata only (source, model, time).

  • Row-level security

    Postgres RLS.

  • Encryption

    TLS in transit. Storage buckets private with short-lived signed URLs (5 min for attachments, 1 h for videos). Service role server-isolated.

FAQ

Frequently asked questions.

  • A telehealth platform with built-in AI decision support: guided patient intake, structured triage for the clinician, video consultation and care plan, all in one continuous workflow.

  • AVA assesses the intake and suggests urgency, the likely specialty and ICD-10 codes, answers clinical questions from the Aimedis Wiki, Aimedis RAG, PubMed and public medical libraries (MedlinePlus), in that order with every source labelled, and surfaces relevant explainer videos right in the chat.

  • No. AVA is decision support. Every diagnosis and prescription remains the treating clinician's responsibility. It does not diagnose, never issues dosages on its own, and every suggestion can be overridden.

  • Not today. The clinician can add medication recommendations from the catalogue to the care plan, with dosage and notes. They are recommendations, not a prescription.

  • Yes, in text and speech: patients describe their symptoms by keyboard or dictation, AVA replies in the same language and reads the answer aloud on request.

  • All health data is processed following the principles of the GDPR, stored encrypted and strictly access-controlled. Every clinical decision and document is recorded tamper-evidently and retained for the statutory period (§630f BGB, 10 years).

Ready for the next consultation?

Patients register here in a few minutes; clinicians register through Aimedis Pro.